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Quality Agency Education– Courses and workshops

When:
June 1, 2017 – January 31, 2018 all-day
2017-06-01T00:00:00+10:00
2018-02-01T00:00:00+11:00
Where:
Various locations
Contact:


COURSES – Two day courses Understanding accreditation (Residential Care) & Understanding quality review (Home Care)
our two flagship courses are aimed at providing a comprehensive overview of the aged care quality framework and assessment process related to home care quality review and residential aged care re accreditation.

WORKSHOPS – One Day Workshops – Registration open

Managing Accreditation Performance (Residential Aged Care) This workshop is for people with leadership responsibility for managing continues improvement and quality within a residential aged care organisation.

Consumer Directed Care and the Home Care Standards (Home Care) Developed with COTA, this workshop aims to provide a range of tools and resources to support good care for consumers.

Focus on diversity – Delivering service in a culturally inclusive way (Home Care and Residential aged care)- Developed with CCDA, this workshop supports enhanced services to consumers from diverse backgrounds while providing a culturally inclusive environment for staff, consumers and other stakeholders.

Making the most of complaints in aged care (Home Care and Residential aged care) will help you to develop a robust complaints management system based on internationally recognised standards.

http://www.aacqa.gov.au/providers/education
1800 728 589
education@aacqa.gov.au

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