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Quality Agency Education– Courses and workshops

May 1, 2017 – December 31, 2017 all-day
Various locations

COURSES – Two day courses Understanding accreditation (Residential Care) & Understanding quality review (Home Care) The courses aim to provide participants with an introduction to the aged care regulatory framework, relevant aged care standards, audit process principles and methodology.

WORKSHOPS – One Day Workshops
Managing Accreditation Performance (Residential Aged Care) This workshop is targeted at those with leadership responsibility for managing continues improvement and quality within a residential aged care organisation.

Consumer Directed Care and the Home Care Standards (Home Care) Developed with COTA, this workshop aims to provide a range of tools and resources to support good care for consumers..

Focus on diversity – Delivering service in a culturally inclusive way (Home Care and Residential aged care)-Also Offering in Darwin followed by our BP conference in Darwin. Developed with CCDA, this workshop supports enhanced services to consumers from diverse backgrounds while providing a culturally inclusive environment for staff, consumers and other stakeholders.

Making the most of complaints in aged care (Home Care and Residential aged care) will help you to develop a robust complaints management system based on internationally recognised standards.

We also offer organisation-direct – courses and workshops and deliver education to you onsite.
Visit our website for dates, locations and to register online.
1800 728 589

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