Regulations need to allow for greater consumer choice in residential aged care so the industry can provide individualised care, the aged care royal commission has heard.
Communication and engagement key to continuous improvement, says provider
Encouraging residents and their families to provide feedback on the organisation and having a consumer directed model of care are among the integrated approaches one provider is implementing to meet the new standards.
Unregulated workers making up shortfall in RNs, inquiry hears
The percentage of registered nurses in the aged care workforce is decreasing despite increasingly complex patient needs, the aged care royal commission has heard.
Wellness activities key to resident engagement
Aged care providers need to work with their residents to provide meaningful wellness activities, two occupational therapists tell Australian Ageing Agenda ahead of their appearance at an industry conference.
Royal commission told sector experiences ‘power imbalance’
A “significant” imbalance of power has made residents and home care recipients fearful of making complaints, the royal commission into aged care heard.
QLD providers told to act on combustible cladding checklist
Queensland-based residential aged care and retirement living providers have until the end of March to complete the first stage of a three-step process ensuring their buildings are not affected by combustible cladding.
Calls for inquiry to look at sector’s tech-related issues
The uptake of technology among providers, digital literacy of staff and resident mental health are among key areas the royal commission needs to address on technology, an industry forum has heard.
Engagement, culture key to resolving complaints, says provider
Listening to concerns is the best way to handle complaints and other issues raised by residents, their family members and workers, an aged care CEO tells Australian Ageing Agenda.
Change management identified as key to successful tech rollout
Aged care organisations need to focus on change management processes when introducing new technologies to best support all staff, a provider tells Australian Ageing Agenda ahead of their appearance at an upcoming industry conference.
Department updates quality advice to warn against chemical restraint
The Department of Health has updated the provider resource for the new aged care quality standards to include concerns about the inappropriate use of antipsychotic medications as a form of chemical restraint.
Call to better support older women to remain at home
Older women who are widowed, live in remote areas or have a low income are more likely to access aged care services than other older women, a University of Newcastle study has found.
Map highlights aged care training opportunities in China
A new interactive map has been launched to assist Australian aged care providers to identify where there is a high demand for workforce training programs in China.
Bupa takes action following spate of sanctions
For-profit aged care provider Bupa is committed to taking action to meet the standards expected by its residents and the community, its interim chief operating officer tells Australian Ageing Agenda.
Financial performance of sector ‘disappointing’
The residential aged care sector is continuing to experience ongoing financial challenges, according to the latest data from StewartBrown’s quarterly benchmarking report.
