The UK system has embraced the user-pay philosophy more than Australia, which has allowed the provision of a very diverse range of services, aged care CEO Olive Wright says she observed on a recent study tour.
If infection gets into an area, lock down procedures must be enforced, cleaning specialist John Taylor tells Australian Ageing Agenda.
Digital investments must be meaningful and offer value to all people working and living in aged care, writes Hamish Robertson.
Video cameras in aged care may be useful for preventing elder abuse but they raise other challenges, writes Karl Rozenergs.
Sector-level conversations need to filter down in South Africa to ensure the care of the elderly becomes as significant an agenda point as it is for other vulnerable groups in society, writes Femada Shamam.
Talking shop: Michael Nemere, general manager of procurement at Bethanie, answers our questions on procurement.
An exceptional customer service experience for all who walk through the door including entrances that are welcome, homely and approachable is the key initiative aged care CEO Daniel Findley is implementing in his facilities following a recent visit to the UK.
A hospitality focus and making areas available for other service providers to lease top the learnings from a recent visit to Europe that aged care CEO Glenn Bunney is adopting in his facilities.
The use of vertical developments to create affordable serviced apartments for seniors needing support and a sense of community are among key learnings for aged care executive Tonia Zeeman from a recent European study tour.
Improved hospitality services and the inclusion of residents, family and visitors in operations are among key learnings from a European study tour that aged care CEO Jennifer Stuart-Smith is adopting in her organisation.
Communication is key to facilitating GPs in aged care, including off-site access to a facility’s clinical system, Dr Andrew Ryan tells Australian Ageing Agenda.
Librarian Penny Felders loves matching aged care residents with the perfect read, she tells Australian Ageing Agenda.
With the latest modelling tools, aged care organisations can now start to map all the elements in the complicated service equation, write Hamish Robertson and Nick Nicholas.
Compassion is a skill that can make a vital difference to aged care clients, Mary Freer tells Australian Ageing Agenda.