A quarter of Australians are unaware of the name of the aged care provider their relative uses, indicating a lack of focus on brand positioning and building by many providers.
The action plan to support older people from diverse backgrounds helps providers identify how to deliver more inclusive and culturally-appropriate services, writes Mary Patetsos.
An aged care provider and client share their perspectives on inclusive aged care and the action plan for people from diverse backgrounds.
A aged care provider and client share their perspectives on inclusive aged care and the action plan for people from diverse backgrounds.
Just 12 per cent of people aged over 60 say they trust the aged care industry, a report has revealed.
Interviews with aged care recipients are underway to inform a new tool for providers to assess and measure the quality of life of people in their care.
A new toolkit has been launched today to help culturally and linguistically diverse aged care recipients tell their stories in any language to the aged care royal commission.
Home care providers have been put on alert about a telephone scam targeting home care package recipients.
In an aged care system ruled by consumers, choice will still be limited by resources, writes Mark Sheldon-Stemm.
A lack of residential aged care services in rural and remote Northern Territory is forcing older Australians to move hours away from their family and community, the aged care royal commission heard.
The overall performance of home care providers declined in 2017-18 and financial pressures are continuing, a key sector report says.
The Royal Commission has heard about the success of a model of care that focuses on enriching the lives of residents and fostering relationships with staff.
A surveillance camera installed in a resident’s bedroom has uncovered ongoing abuse from staff, the aged care royal commission has heard.
Aged care providers and governments need to plan now for the impact of lifelong renters on the financial models driving the industry, writes James Kelly.