How providers differentiate themselves and their service offering in a new era of competition will ultimately determine their success, writes Rhod Ellis-Jones.
If we are serious about ensuring quality care in residential aged care then we have to realise that nurses and care workers cannot do it all, writes Yun-Hee Jeon.
It is natural for stakeholders to defend the interests of the people they represent, but the serious issues that the ageing population presents for Australia means we need some sensible solutions, not just hot air, writes Emily Millane.
Budgetary pressures associated with an ageing population, increasing demand for community services, and a shrinking tax base are all impacting on the sustainability of healthcare services, writes Rod Cooke.
A new year – what better time to reflect and envision? And what better place for the tongue than somewhere in the cheek, writes Ray Glickman.
With the Social Inclusion Unit disbanded, the onus is now on providers to find solutions to support the most vulnerable older people in the community, writes Sandra Hills and Amee Morgans.
Raising the pension age without addressing age discrimination and the structural issues which lock a significant number of people out of employment risks further entrenching inequality and poverty in older age, writes Senator Rachel Siewert.
Professor Rhonda Nay argues that instead of simply calling for more registered nurses in aged care, we should dramatically re-structure their scope of practice so they effectively become nurse practitioners, and in the process give personal care workers and enrolled nurses a much greater role in the system.
Reforms always have “unintended consequences” and having to change provider behaviour is as an important part of the reform process as is changing consumer behaviour, writes Mark Sheldon-Stemm.
The relocation of residents during the bushfire crisis has provided us with experiences which can immediately benefit other providers, writes Liz Roberts.
In the process of trying to put people first in policies and planning for aged care, we’ve ended up with a dry economic term that is impersonal, transactional and smacks of a Thatcheresque, reductionist view of the human condition, writes Stephen Judd.
Veteran aged care lawyer, Brian Herd says saying sorry is often all that is needed to avoid a full scale complaint and the whole calamity that can ensue.
When it comes to bonds and accommodation payments, residential aged services providers should start honing their negotiation skills and being more circumspect about accommodating resident’s financial circumstances, writes Joanne O’Brien.
Ordinary cost pressures faced by residential aged care providers can be substantially amplified when the residents are from diverse cultures and language backgrounds, according to a new report by Cam Ansell and Petra Neeleman.