The government has been slow in implementing recommended reforms and regulatory officials lack inquisitiveness, the royal commission has heard.
Gaps in audit documentation and a lack of transparency in accreditation and sanction procedures at a Victorian facility have been under the spotlight of the royal commission this week.
The royal commission has questioned aged care regulators how an approved provider with a history of poor compliance and several “red flags” could continue to operate.
Staff of the contractor managing a Gold Coast facility discussed its potential withdrawal and the option of calling emergency services prior to the evacuation of residents, the royal commission has heard.
More than 16,000 elderly people died waiting for home care in 2017-18. We can and must do better, writes Dr Olivia Ball.
A new toolkit has been launched today to help culturally and linguistically diverse aged care recipients tell their stories in any language to the aged care royal commission.
A community hub that’s been providing support and education for carers in regional Victoria is in danger of closing because of a lack of funds.
The Aged Care Royal Commissioners have praised the “extraordinary” resilience of a witness who spoke about the challenges of being a carer.
Carers may not be accessing available respite services because of quality and safety concerns, the aged care royal commission has heard.
Fostering relationships between staff and residents is key to delivering an inclusive model of care, an aged care CEO tells the royal commission.
The system needs to focus on the individual and their nutritional needs because currently residents are malnourished and starving to death, the royal commission has heard.
Issues between clinical staff and management staff at a Melbourne aged care facility impacted the quality of care received by an 87-year old Victorian woman, the inquiry has heard.
The royal commission has heard how an elderly woman who had to enter residential care after being told she would have a 12 month wait for home care died of infected ulcers three months later.
A provider has been questioned about its failure to adequately monitor, treat and document a resident throughout her stay and communicate appropriately with relatives including about maggots found in a wound.