November 10, 2016 – November 11, 2016 all-day

Join us as we look at what is required to move beyond minimum standards of care to embrace a broader definition of quality that puts the consumer experience of quality of life firmly at the centre of care and focuses on sub themes such as:

  • Rethinking quality care – culture, organisational leadership and quality improvement
  • The consumer voice and consumer directed care – supporting informed choices for consumers
  • Incentivise what matters – safety is essential but not enough, exploring the dignity of risk
  • ‘Board to bedside’ – quality culture that encourages excellence, supports diversity and addresses challenges
  • Coordinated effort – integrating personal, medicl and clinical care across the aged care experience
  • Innovative lifestyle and food
  • Quality dementia care

The quality experience… Beyond the expected



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