May 26, 2022 @ 1:00 pm – 4:00 pm
Online Webinar


This four-module course has been aligned with units of competency of Certificate 1V Frontline Management BSB40812 – and consists of theory and practical application of learning in the workplace. It includes pre-reading, case studies and extensive resources. Modules include financial management and preparing for Home Care Reforms; performance management and supervising the workforce; meeting the Aged Care Quality Standards and regulatory and legislative reforms and managing customer expectations.

Learning Outcomes

By the end of this webinar course, you will be able to:

  • Identify your leadership and change management style.
  • Financial management and preparing for Home Care Reforms.
  • Managing workforce and organisational performance.
  • Understanding regulatory and legislative requirements and reforms such as Support at Home.
  • Managing consumer expectations.
  • Developing and implementing operational and business plans.


Leave a comment

Your email address will not be published.