Co-Design and Self-Management Webinar

There are an increasing number of consumers who wish to self-manage their own home care package. This brings benefits and challenges to providers. Poor management of self-managed packages can result in complaints, negative feedback and frustration.

This webinar will provide you with a comprehensive understanding of good practice in co-design and self-managed home care packages

What will this webinar include?
• Self-management: legislative and regulatory perspectives
• Providers obligations in relation to the Aged Care Quality Standards
• Establishing a model of co-design and self-direction
• Key aspects of a self-management agreement
• Positive consumer engagement strategies
• Aligning the home care package with the intent and scope of the HCP program
• Assessment of needs and co-design of a home care package
• Working collaboratively with families
• Methods and processes for self-management in relation to purchases and financial control
• Process for approval of invoices and managing receipts
• Reporting to consumers in a self-management package
• Facilitating client choice of support workers
• Crisis management and contingency planning
• Provider capabilities needed for co-design and self-management
• Assessing and managing risks e.g. carer burnout, risk of abuse, deterioration of mental health, isolation etc.
• Challenges, risks, barriers and common pitfalls of co-design and self-direction
• Successful models of co-design and self-direction