February 23, 2022 @ 1:00 pm – 4:00 pm
Online Webinar

Learning Outcomes

By the end of this webinar, you will be able to:

  • Describe the mindset required for consumer-focused assessment and care planning
  • Communicate with consumers and their family/representatives to foster social and emotional engagement
  • Practice intentional listening to consumer’s needs, wants and preferences
  • Describe the requirements of the Aged Care Quality Standards for assessment and care planning
  • Outline examples of not-mets in relation to assessment and care planning
  • Apply the 6 steps to assessment and care planning
  • Determine the key elements that should be included in care plans to ensure consumer and family engagement
  • Recognise and incorporate cultural, spiritual and social needs
  • Incorporate consumer choice. assess capacity and unmet/unspoken needs
  • Select and use validated assessment tools
  • Formulate care plans that incorporate safety, risk assessment and management
  • Develop consumer-focused goals
  • Assess and plan for clinical and health-related needs
  • Evaluate and monitor care plans


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