Consumer-Focused Assessment and Care Planning

Learning Outcomes

By the end of this webinar, you will be able to:

• Describe the mindset required for consumer-focused assessment and care planning
• Communicate with consumers and their family/representatives to foster social and emotional engagement
• Practice intentional listening to consumer’s needs, wants and preferences
• Describe the requirements of the Aged Care Quality Standards for assessment and care planning
• Outline examples of not-mets in relation to assessment and care planning
• Apply the 6 steps to assessment and care planning
• Determine the key elements that should be included in care plans to ensure consumer and family engagement
• Recognise and incorporate cultural, spiritual and social needs
• Incorporate consumer choice. assess capacity and unmet/unspoken needs
• Select and use validated assessment tools
• Formulate care plans that incorporate safety, risk assessment and management
• Develop consumer-focused goals
• Assess and plan for clinical and health-related needs
• Evaluate and monitor care plans