Engaging with Contractors/Suppliers

Overview

This webinar will clarify exactly what a service provider needs to have in place to meet the requirements of the Aged Care Quality Standards.   It will also equip you with a range of strategies to engage contractors/suppliers to ensure they are delivering service and supplies according to the needs of consumers and your service.

Learning Outcomes

By the end of this webinar course, you will be able to:

• Describe the requirements of the Aged Care Quality Standards in relation to sub/contractors.
• Identify causes of example ‘not-mets’ related to contracting.
• Describe the potential risks of clinical care delivery.
• Develop a contract and terms of engagement for the delivery of high-risk clinical care.
• Select and engage sub/contractors to deliver clinical services.
• Assess and monitor the performance of sub/contractor staff.
• Establish communication protocols between the relevant parties.