January 24, 2022 @ 1:00 pm – 2:30 pm
Online Webinar


This webinar is designed to summarise what you need to know and do to support your consumers, their families/representatives, and the workforce. You will come away from this webinar with the knowledge and skills to manage this period.

Learning Outcomes

By the end of this webinar course, you will be able to:

  • Explain the legislative and regulatory requirements particular to a pandemic
  • Describe your duty of care
  • Assess priorities within the available workforce resources
  • Prioritise service delivery when visiting consumers in their homes
  • Manage logistics such as essential food, medication and supplies for clients
  • Prepare clients to manage COVID with a Care-Kit
  • Develop emergency care plans
  • Describe the clinical care planning and equipment for COVID positive clients
  • Explain how care workers can care for and report on clients with COVID
  • Discuss infection control methods with your clients and their families
  • Describe and apply Harvard Business School’s 7 ‘Cs of leading during the pandemic
  • Protect and support the workforce
  • Communicate with consumers and their families/representatives
  • Manage and supporting clients, families/representatives
  • Self-care strategies for yourself
  • Assess eligibility for Government financial support for home care providers


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