February 15, 2022 @ 1:00 pm – 4:00 pm
Online Webinar


This webinar will equip your organisation to plan and implement a robust incident management system that will provide a sound foundation for meeting the requirements related to SIRS.   This webinar will give you a comprehensive guide to what you need to have in place and how you can prepare the workforce and your systems for SIRS.    This webinar will also assist you to implement a system that provides useful data for quality improvement purposes.

Learning Outcomes

By the end of this webinar course, you will be able to:

  • Describe an incident management system
  • Plan and prepare for introduction of the SIRS in home care
  • Assess your current Incident Management System (IMS) for compliance
  • Implement risk assessment, preventing and managing incidents
  • Implement a system to assess incidents, conduct analysis, trending of incidents for continuous improvement
  • Determine appropriate corrective actions to minimise a reoccurrence
  • Identify behavioural indicators and physical signs of abuse or mistreatment
  • Integrate consumer/client choice, risk and mitigating or reducing the risk of incidents
  • Determine staff roles and responsibilities regarding incident management and reporting
  • Report and analyse incidents and ‘near misses’ to drive improvement and an improved culture


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