Professional Boundaries and Scope of Practice

Learning Outcomes

By the end of this course, you will be able to:

• Explain the regulatory and legislative requirements for common home care job roles
• Describe the guidelines of professional bodies in relation to home care job roles
• Define professional boundaries and scope of practice and relationship to role and tasks
• Identify and manage risk factors, including reporting breaches of professional boundaries
• State the importance of professional codes of conduct, local policies and procedures
• Define an organisational ‘Zone of Helpfulness’
• Managing the ‘grey’ areas in role boundaries and scope of practice
• Recognise staff behaviours and practices that lead to boundaries being compromised
• Identify scope of practice issues for consumers with unstable health and/or complex needs
• Describe duty of care in relation to the organisation and the staff member
• State qualifications, job roles and assessment of skills required for roles and responsibilities
• Identify indicative signs and managing inappropriate breaches
• Communicate boundaries and scope of practice with consumers
• Describe communication techniques to manage difficult conversations with consumers and staff