When:
February 26, 2016 @ 10:00 am – 12:30 pm
2016-02-26T10:00:00+11:00
2016-02-26T12:30:00+11:00
Where:
Zurich
10/505 Little Collins St
Melbourne VIC 3000
Australia
10/505 Little Collins St
Melbourne VIC 3000
Australia
Cost:
$130 ACSA Members/$140 Non-Members
Contact:

We all agree the aged care market has changed substantially since 1 July 2014 and subsequently there have been many changes for those residents deemed to be “Low Means” otherwise known as RAC & DAC clients. This training workshop is highly interactive and will cover topics such as:
- What is a “Low Means” resident;
- What is a RAC and a DAC;
- How do I ask for a RAC;
- Is a RAC or DAC better for my organisation;
- Couples and new system;
- Additional fees applied to “Low Means” residents;
- When does the RAC & DAC alter;
- Tips when talking with families;
At the conclusion of the training participants will be equipped to conduct a professional meeting with Low Means clients (RAC & DAC) which is solution-based and focuses on the needs of your clients, whilst obtaining optimum results for your aged care facility.