February 26, 2016 @ 10:00 am – 12:30 pm
10/505 Little Collins St
Melbourne VIC 3000
$130 ACSA Members/$140 Non-Members
Karen Gelley
03 9600 1988
RACs and DACs Explained @ Zurich | Melbourne | Victoria | Australia

We all agree the aged care market has changed substantially since 1 July 2014 and subsequently there have been many changes for those residents deemed to be “Low Means” otherwise known as RAC & DAC clients. This training workshop is highly interactive and will cover topics such as:

  • What is a “Low Means” resident;
  • What is a RAC and a DAC;
  • How do I ask for a RAC;
  • Is a RAC or DAC better for my organisation;
  • Couples and new system;
  • Additional fees applied to “Low Means” residents;
  • When does the RAC & DAC alter;
  • Tips when talking with families;

At the conclusion of the training participants will be equipped to conduct a professional meeting with Low Means clients (RAC & DAC) which is solution-based and focuses on the needs of your clients, whilst obtaining optimum results for your aged care facility.

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