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The Care Manager’s Guide to Budgeting and Integrated Service Delivery-BRISBANE

June 12 @ 9:00 am - 5:00 pm

AAA-12 June 2025

Overview

As the aged care sector evolves with the introduction of the Support at Home Program, care managers/partners face new challenges and opportunities to meet heightened expectations.

Care Managers/Partners will need to know:

  • The new scope of practice for their role- what is new and different?
  • What are billable and non-billable tasks
  • How to manage a quarterly budget- (very different to the way budgeting is done now)
  • How to manage current/new and transitioning participants
  • How to manage a flexible case load within a care management pool of hours
  • How to ensure the risks and vulnerabilities of participants are managed
  • How to document efficiently and effectively

Care managers/partners will develop a deep understanding of the Support at Home framework and acquire the skills to lead meaningful change. Designed to bridge the gap between policy and practice, the session offers expert insights, case studies, and actionable tools to ensure care partners can deliver participant-centred services while maintaining operational efficiency.

The workshop provides attendees with tools to address current challenges, including navigating the complexities of billable hours, ensuring they are well-equipped to deliver future-ready, participant-focused care models that optimise time and resources.

Learning Outcomes:

By the end of the training workshop, attendees will be able to confidently:

1.      Insight into Evolving Care Management Practices: Understand what is new and different about care management in the Support at Home Program and how these changes impact service delivery e.g. the three service streams and the possible impact on service delivery.

2.      Proficiency of Caseload Management: Learn strategies for effectively managing caseloads to balance quality care with organisational efficiency.

3.      Preparation for Current and Future Needs: Explore what is required to meet the needs of both current and future participants, aligning care with the program’s expectations, more…

Venue

Venue Brisbane Airport Conference Centre 2 Dryandra Road Brisbane Airport Queensland 4008

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