BaptistCare merger legally completed

Baptcare VIC, TAS, SA, Baptist Care SA and BaptistCare NSW, ACT, WA successfully completed their merger to become BaptistCare on 7 March, making it Australia’s third largest integrated care and service provider* and marking a significant for-purpose service consolidation.

The merger, announced in November, means the Christian not-for-profit organisation now has more than 12,000 employees, and more than 38,000 customers across their retirement living and residential aged care, community housing and family and community services across New South Wales, the Australia Capital Territory, Victoria, Tasmania, South Australia and Western Australia.

The merger has welcomed a new executive leadership team with BaptistCare NSW, ACT, WA chief executive officer and the merged entity’s CEO-elect Charles Moore officially taking on the role as CEO. At the board level, BaptCare VIC, TAS, SA chair Tim Farren will continue as chair of the merged organisation and BaptistCare NSW, ACT, WA chair Robert Dunn has been appointed vice chair going forward.

The full list of the executive leadership team includes:

• Robyn Evans – executive general manager, community
• Sarah Newman – executive general manager, homecare and disability
• Allan Waters – executive general manager, residential aged care and retirement living
• Silvia Alberti – executive general manager, quality and innovation
• Neville Zammit – chief financial officer
• Daniel Pettman – chief information and digital officer
• Jenny Blok – executive general manager, chaplaincy and spiritual care
• Liz de Berardis – executive general manager, people and culture
• Amanda Vivian – executive general manager, office of the chief executive officer
• David Cowdery – executive general manager, property
• Kate Barber – executive general manager, chief of staff.

Mr Farren said he was delighted the merger has been completed but noted there was still a long road ahead in bringing the organisations together.

“This is such an important day in the combined 270-year legacy of three wonderful organisations. We have a shared mission to strengthen communities by valuing people and supporting them to have hope, dignity and a fullness of life. As we move forward, our focus is on continuing to improve outcomes for those we serve,” he said.

“The sectors we operate in are under increasing pressure and scrutiny but coming together gives us the opportunity to enhance services to customers as well as provide greater choice, flexibility and diversity of services, and increase advocacy for vulnerable people and communities.”

Mr Moore said he too was excited about the prospect of bringing the organisations together under their shared mission.

“This merger is about much more than pooling resources; it’s a bold but necessary step to amplify our advocacy and impact at a time when Australians need it most. With increasing demand for services and mounting regulatory pressures, BaptistCare is uniquely positioned to champion sustainable solutions, from aged care to affordable housing and homelessness, to retirement living. We’re committed to our incredible team and providing a great employee experience, using our voice and our expertise to drive change, securing essential funding, and pushing boundaries to ensure no individual or community is left behind,” he said.

The new BaptistCare will continue to provide a broad range of services, including family and community services, retirement living, residential aged care, community and affordable housing, disability support, foster care, chaplaincy and spiritual care, and mental health services.

* This market position is calculated based on the combined revenue of the merging entities, compared against the largest care providers that offer services in more than one category across residential aged care, retirement living, home care, community housing and community services.

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