Frustration and dismay
When stakeholders learnt workers won’t receive pay rises until next year, the disappointment was palpable.
In late June, determining stage 3 of the aged care work value case, independent workplace tribunal the Fair Work Commission announced that aged care workers will have to wait until next year for their pay upgrades.
Furthermore, the wage hike awarded to direct care workers will be staggered over two stages: 50 per cent on 1 January 2025, the other half from 1 October 2025 – indirect care workers will receive their money in full, from 1 January.
The three unions involved in the work value case – Health Services Union, United Workers Union and Australian Nursing and Midwifery Federation – called for the pay rise to kick in in full for all aged care workers on 30 June 2024.

In response, Roald Versteeg – general manager policy and advocacy at the Aged & Community Care Providers Association – told Australian Ageing Agenda:
“We acknowledge the disappointment of workers who will have to wait for increases and the frustration of their employers. The government informed the commission that it could not provide the full funding until 1 January 2025 and that the increases had to be in two tranches. The commission’s decision reflects that submission by the government.”
In fact, the government’s submission to the FWC proposed that the second tranche of pay rises for direct care workers be released 12 months after the first – 1 January 2026.

“The commission’s decision to bring the introduction of the increase forward three months faster than the government wanted is a welcome improvement. But the government should not have to be dragged to this position,” said HSU national president Gerard Hayes.
“The attraction and retention crisis in aged care is with us now and there’s no sense in delaying wage justice for a workforce that strives so hard for such modest reward.”
ANMF federal secretary Annie Butler told AAA the organisation had argued for the wage rises to flow-through immediately to all aged care employees.
“Aged care workers have been subsidising the profit margins of their employers, the Commonwealth budget, and taxpayer, for some time,” she said.
“Despite these submissions, the FWC, determined, that in light of the 15 per cent interim award rate increase already granted and the recent annual wage review increase, the Commonwealth request for a staggered wage increase was reasonable.”

ACCPA, however, backed the government’s proposal to phase in the wage increases from next year.
“It would be irresponsible for us to take a decision to the Fair Work Commission which supports a start date for the increases that is not linked to the commencement of additional funding,” CEO Tom Symondson told AAA in May.
In March, the workplace tribunal awarded non-direct residential care workers a pay rise of between 3 and 7 per cent; direct care workers won up to 28 per cent inclusive of the 15 per cent increase they’ve been receiving since July last year.
“We welcome these pay rises as acknowledgment of the wonderful job our workers perform caring for older Australians every day,” Mr Versteeg told AAA. “We’re also looking forward to the Fair Work Commission decision on further pay increases for enrolled nurses, registered nurses and nurse practitioners working in aged care.”

As is the ANMF, which expressed to AAA its concern that nurses have been left hanging.
“Additional pay increases for ENs and RNs are still being considered by the FWC in both the aged care work value case and a separate work value case made by the ANMF for all employees covered by the Nurses Award 2020,” said Ms Butler.
“The ANMF hopes a result can be achieved quickly so that all nurses working in Australia’s aged care system finally receive a long-awaited and much-deserved increase to award wages.”
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