Werribee home responds promptly to sanctions

The high care facility has begun extra training and will appoint a nurse advisor to ensure a high standard of resident care.

A sanctioned high care facility in Melbourne is acting promptly in collaboration with the Department of Health and Ageing to rectify problems.

The standalone, 65-place Werribee Terrace Aged Care facility has contacted resident’s families to explain the breaches of compliance.

The home has implemented a staff restructure that it hopes will lead to improved monitoring and supervision.

The facility’s employees are undergoing further specialised training from accredited specialists. It will also appoint a nurse adviser to control resident care.

The department imposed the sanctions on the weekend because of serious concerns about wound management, infection control, weight loss and general clinical care.

The problems were identified during an unannounced visit by officers from the department’s aged care Complaints Investigation Scheme after a complaint was made.

The federal Minister for Ageing, Justine Elliot made no apologies for placing the home under sanctions.

“This is about the protection and the welfare of frail and aged Australians and we will act when it is necessary,” she said.

The home has issued a statement apologising for the “lapses in [its] processes”

“The care of our residents is our highest priority, we take these issues very seriously and we are working around the clock to address them,” said CEO, David Gibson.

Werribee Terrace Aged Carewas audited as recently in January when it was found to be fully compliant.

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