AUDIO: When it comes to bad debts, more than ever home care providers are in a precarious position, according to well known industry lawyer Sabine Phillips.
Ms Phillips, a principal at Russell Kennedy Lawyers, told providers at the Leading Age Services Western Australia conference in Fremantle last week that under the changes, if a client is paying a means tested amount their subsidy is reduced accordingly. That puts home care providers in a position where they would have to obtain money from home care recipients, she said.
Elsewhere, Ms Phillips said that in the new aged care landscape, the one area of real control that providers have over their business is determining which residents they take into their facilities. Therefore, providers should be sure of a prospective resident’s expectations and whether they can be met.
After her presentation, Ms Phillips spoke to AAA’s Darragh O’Keeffe about these issues, as well as the need for organisations to ensure they have proper documentation. Listen here: