Shedding the superhero perception
Behind the mask, great leaders are only human, writes Dr Edwin Trevor-Roberts.
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Giving you the whole aged care picture
I remember how proud Henrietta was of a present that one of her staff gave her.
Henrietta was a facility manager in a medium-sized aged care company and one of her team had given her a very large white mug that had two words written on it in bold red capital letters: BOSS LADY.
She was chuffed by this present and it sat pride in place on her desk so that when you walked into her office it was the first thing that you saw. Henrietta was completely unaware of the impact the words BOSS LADY had on those wh...
