Staggered 15 per cent pay rise slammed

The federal government has committed to funding a 15 per cent pay rise for direct care workers, but over two stages.

In a submission to the Fair Work Commission regarding the aged care work value case, the federal government has committed to funding a 15 per cent wage increase for direct care workers.

However, there are caveats – the wage hike will be phased in over two stages and staff will have to wait 18 months before they receive the full amount.

Direct care staff will receive a 10 per cent pay rise from 1 July 2023 with a further increase of the remaining 5 per cent kicking in from 1 July 2024. The deal also includes superannuation payments, worker’s compensation costs and payroll tax.

“The Commonwealth supports the proposed interim increase and is committed to funding the full interim 15 per cent increase to minimum award wages for direct care workers, including on-costs incurred by aged care providers in all Commonwealth-funded aged care,” reads the submission, which was lodged on Friday.

“This timing will allow the Commonwealth to implement the proposed interim increase appropriately through its various aged care funding mechanisms,” continues the submission.

“Commencement from 1 July 2023 will also allow implementation of the interim increase to align with the annual indexation of aged care programs, scheduled funding changes to aged care program arrangements and the minimum wage uplift flowing from the annual wage review.”

Meanwhile, also on Friday, industry stakeholders submitted a joint statement to the FWC, calling for the 15 per cent increase to be paid in full “as soon as possible.”

“This increase in pay rates is not to be phased in over time and instead should occur from the first full pay period on or after a specific date,” read the statement, signed by:

  • Aged & Community Care Providers Association
  • Anglicare Australia
  • Australian Nursing and Midwifery Federation
  • Baptist Care Australia
  • Catholic Health Australia
  • Council on the Ageing Australia
  • Health Services Union
  • Older Persons Advocacy Network
  • The Australian Workers’ Union Queensland Branch
  • UnitingCare Australia
  • United Workers Union.

“Funding must be provided to aged care employers by the Commonwealth Government on and from the operative date of any increase to ensure that they can afford to pay the increased pay rates,” continued the statement.

“We need to pass on pay rises to our staff as soon as possible.”

In its own statement, industry peak ACCPA repeated the call for the pay rise to be paid in full.

Tom Symondson

“We welcome the government’s decision to deliver on their election commitment to fully fund the pay rise and to include employee on costs like superannuation, worker’s compensation and payroll tax,” said ACCPA CEO Tom Symondson. “However, we are concerned that the pay rise is to be split into two parts and that workers will have to wait until 1 July 2023 before the first increase and a year later to get the second.

“We are experiencing a workforce crisis now and we need to be able to pass on pay rises to our staff as soon as possible to recognise their incredible contribution and to give them the confidence to remain in our sector.”

Addressing the fact that the pay deal only applies to nurses and personal care workers, Mr Symondson said: “We expect to see further stages of the FWC work value case early next year to address the work of kitchen, laundry, recreation activities and administrative staff who were not included in the initial decision to award a 15 per cent pay increase.”

‘A bitter pill’

Meanwhile, the peak body representing Catholic aged care providers Catholic Health Australia said the Commonwealth Government’s decision to postpone desperately needed wage increases into the near future is a “bitter pill” for aged care workers to swallow.

It was “critical”, said the peak in a statement, “that aged care workers receive a boost to their wages as soon as possible to ensure a stable and skilled workforce that delivers high quality care to older Australia.”

CHA’s aged care director Jason Kara said the primary reason the sector has difficulty attracting and retaining skilled staff was due to low wages – a situation only worsening with cost-of-living pressures.

Jason Kara

“Both the royal commission and the FWC have accepted aged care workers are underpaid and that this is a key reason we are experiencing a crisis in recruiting and retaining staff,” said Mr Kara. “The government recently welcomed the FWC’s interim pay decision as desperately needed and thoroughly deserved but now it has been delayed, we want to know why?”

Mr Kara added: “This is a really bitter pill for aged care workers to swallow right before Christmas and is a real disappointment for our members and their hard-working staff.”

In the statement, CHA reiterated its support for the full 25 per cent pay increase that had been asked for by the unions and other stakeholders – not just for direct care workers but for all aged care workers, and for it to be paid immediately.

Mr Kara said the feeling of optimism that accompanied the swearing in of the new Albanese Government was fading as the sector remained stuck in ongoing crisis and perpetual reform.

“The government bought a lot of goodwill with its promise to fund the aged care wage case but now is the time to pay the bill,” he said. “There is nothing standing between pay equity for aged care workers but government support.”

“18 months will be too long for some workers to wait.”

Also voicing disappointment that workers won’t be receiving a pay rise sooner, the Aged Care Workforce Industry Council nevertheless signalled its “qualified support” of the wage increase.

Libby Lyons

“We understand the challenges and costs of implementing a full 15 per cent pay rise immediately,” said ACWIC chair Libby Lyons. “Aligning the pay rise with the start of the financial year and planned reforms will reduce the potential administrative burden on providers and employers, which is a significant concern in a sector that is undergoing major transformation.”

However, Ms Lyons added: “We acknowledge that this is a bitter blow for affected workers, many of whom are struggling to make ends meet in these challenging times, with ever-increasing costs of living due to high inflation and interest rates.

“Ultimately, staged improvements to wages will assist with the retention and attraction of direct care workers, but I think that 18 months will be too long for some workers to wait, and we may well see more workers exit the sector in the meantime” Ms Lyons said.

Ms Lyons also expressed concern regarding the lack of clarity on pay rises for other essential care workers. “Lifestyle workers and food services staff, including head chefs, should have a 15 per cent interim increase applied to their pay rates at the same time as direct aged care workers, and encourage the government to address this quickly,” she said.

Noting that the pay deal included superannuation and workers’ compensation, and pointing to the recent changes to the Fair Work Act – which entitles workers to equal remuneration for work of “equal or comparable value”, eliminating gender-based undervaluation of work and addressing gender pay gaps – Ms Lyons said the ACWIC was “very pleased to see progress towards pay equity.”

“Eliminating wage discrimination based on gender is especially important in aged care, where nine out of 10 employees are women. These changes to the Fair Work Act are another step towards bolstering the aged care sector as a great place to work.”

Nonetheless, added Ms Lyons, with the aged care industry still facing a potential employee shortfall of up to 110,000 frontline workers by 2030, aged care was still “struggling” and the 15 per cent pay deal was essentially the industry playing “catch up” with other sectors.

“We will continue to work with government to address the critical shortage of aged care workers, and to equip the aged care workforce to deliver the care that older people, their families and carers expect.”

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Tags: ACCPA, anglicare-australia, anmf, awu-qld, baptist-care-australia, cha, cota australia, fair work commission, hsu, jason kara, libby lyons, opan, Tom Symondson, UnitingCare Australia, uwu,

10 thoughts on “Staggered 15 per cent pay rise slammed

  1. Interesting that United Care Australia has signed a statement for payment now considering they are not interested in negotiations to improve pay for their community allied health staff who are not included in this wage increase and are currently paid approx $10 p/hr less than their hospital allied health workers

  2. So, the ALP in the election supported the 25% wage increase claim in aged care – and heaped praise on the dedication, professionalism and commitment of those working in the stretched industry especially throughout Covid. It’s amazing what an election win can do to your perspective. Jason Kara is spot on – now instead of a 25% wage increase for all of those praised by the now PM pre-election; we now have 15% in two tranches to be delivered to some of those working in aged care, with the first tranche more than a year after the then Opposition pledged their support. And people wonder why recruitment in aged care is so difficult. We have a junior Minister, senior Minister and Prime Minister none of whom can be trusted to carry through with their promises. It’s not a political partisan issue as the Coalition was always hopeless but it’s clear that the current Government is no better. And when the inevitability of the gross underfunding is reflected in quality of service concerns – it’s always the fault of the provider. The ACRC stated that successive governments have removed $10bn per annum from aged care funding in real terms, with the new “reforms” [read that as same stuff – different government] puts back $3bn per annum with requirements the cost of which exceed that additional funding. Groundhog Day anyone????

  3. As a training business of new and existing workers over the past 8 years,it is evident that the title of care worker or nurse in aged and home care are the most maligned across all of our country.The failure of our system of Government has made for the worst conditions for our citizens in aged or Home and Community care EVER.
    How is it in this country that care workers ,nurses and all staff in this Industry were the most exposed and at the highest during Covid and even now.
    Yet wages of the mainly female workforce have been held back and not backdated
    during the worst conditions in recent times and now they are walking out in droves.
    We have no new workers to come into the broken system and employers cannot fill vacancies and shifts.
    Maybe the Canberra pollies should all have to be forced to do volunteer work in the industry,at the workplace for a week during their highly paid break!Lets get some action now! Media needs to get some embarassing headlines up.For the sake of all of us.

  4. Where is RSL lifecare on the list of people that have signed off on the 15% pay increase.

  5. The 15 per cent pay increase is attached to the Award, rather than something providers sign up to.

  6. Its extremely disappointing and a lot of us wont hang on until July.
    I do 20 to 25 clients a week , do around 500kms a week and at $25 per hour and 70 cent per km, it is just not a viable full time job.
    Its an industry that is held up by casual and part timers because its not viable as a full time job. It simply wont support even a simple lifestyle.
    I will likely need to reduce hours in aged home care and find some casual work in disability just to make ends meet. As it pays a little better.
    I will have to let regular clients go as a result and they will struggle to get the care they need.
    It sucks, we have been betrayed and treated like a charity for too long.
    People should also know that care workers are often not paid for training, not paid for travel to first job or home from last job, have to be vaccinated against everything and keep up with first aide and CPR training . often at their own expense.
    As far as wages and conditions go , we are 20 years behind, this is a government that is taking for granted the compassion and kindness of people to save a few bucks.
    The 10% could have been awarded on the 1st of Jan, that would have said to care workers “thanks for your work during covid,” thanks for working short staffed in hot and trying conditions whilst caring for and managing the stress and anxiety of our older Australians”, but No. It was we will let them hang on another 6 months.

  7. I worked as a PCA in aged care for five years up until the middle of 2022. The system is totally broken and needs fixing urgently. There needs to be an NDIS style levy to ensure adequate funding and also there needs to be mandated minimum staffing levels. In my time I have seen it all. Staff calling in sick not being replaced, 3 PCA’s to look after 70 residents, having to ring a registered nurse on a week end to come in to assist as well as residents being unable to be discharged from hospital and returned to the aged care residence because there is no registered nurse on site on a public holiday. It takes a massive toll on you mentally and eventually you just feel burnt out.

  8. They gave all agecare workers the last bonus because they knew they all should get it so why are they not all getting the 15% rise ?

  9. I am working in the dementia ward cleaning and we have 20 clients with covid19 right now and as you know with the dementia you cant keep them in there rooms so they are walking around touching everything around them and i am on my own cleaning everything about 4 times aday and this as been for 4 weeks now .i am hoping that i dont get covid19 i am wearing all the ppe .dont you think us cleaners deserve the15% pay rise

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