Major franchise deal

A major not-for-profit community care organisation specialising in case management and brokerage has completed a deal with Home Instead Senior Care to deliver non-medical care on a fee-for-service basis.

Care Connect will open up to 20 new Home Instead Senior Care franchises over the next three years.

The first Care Connect franchise will open next week at North Lakes to the north of Brisbane.

Home Instead Senior Care – which began in the United States in 1994 – currently has eight Australian franchises in Queensland, New South Wales, South Australia and Western Australia.

Home Instead Senior Care’s Director, Martin Warner said he was excited to be working with the organisation in this new arrangement.

“Care Connect has extensive experience helping people with complex care needs, their family and their carers.”

“It also shares Home Instead Senior Care’s vision of improving older people’s quality of life by helping them remain in their own community, close to their family and friends.”

Care Connect has previously used Home Instead Senior Care to deliver services to its clients and the organisation’s CEO, Nick Woodlock said he was happy to continue the successful working relationship.

“As we shared the same values and commitment to our clients, it seemed like a natural progression to become part of and operate our own Home Instead Senior Care franchises.

“We look forward to providing our clients with a wider choice of non-medical services and direct, one-on-one care in the comfort of their own homes.”

Care Connect will have full ownership of its Home Instead Senior Care offices.