Serious risk lifted at remote WA home

A remote Western Australian aged care facility has sufficiently addressed key concerns after it was sanctioned a fortnight ago.

The Aged Care Standards and Accreditation Agency is satisfied that there is no longer any ‘serious risk’ at Frontier Services’ Numbala Nunga Aged Care Service.

Issues about staff education, care planning and resident nutrition and weight-loss were identified by the agency’s assessors during an unannounced visit to the 26-place home in late January.

At the time, Frontier Services acknowledged that the home had serious problems which it had already begun to address before the agency’s visit.

The organisation took over the facility from WA Health less than 12 months ago and is working on a replacement aged care centre that is due to be completed later this year.

The home has appointed a Commonwealth-approved nurse adviser for six months and has met with residents and their family members.

“We will continue to work with a Nurse Adviser approved by the Department of Health and Ageing to ensure that all systems and documentation support the effective operation of the service,” said Frontier Services’ National Director, Rosemary Young.

“Frontier Services has appreciated enormously the efforts of our staff in addressing the issues and the support of the Derby community. We are committed to ensuring the best possible care for our residents.”