Maximising productivity as an Australian aged care organisation

Aged care providers need productivity gains and client-centric strategies using technology.

The Australian aged care sector is one of the most dynamic in the country. With a multitude of political, economic, social, and technological forces all putting pressure on providers, organisations must find productivity gains at every turn.

For many providers, the importance of client-centricity was not a new concept when emphasised by the Aged Care Quality Standards and the royal commission. However, there is an inherent barrier to successful client-centric strategies including the changing aged care landscape.

The Australian government is working towards such improvements through the National Digital Health Strategy 2023–2028, which further emphasises the need for aged care providers to achieve productivity gains at every turn.

Whether creating innovative models of care, projecting your workforce requirements, or setting budgets, you need best in class technology solutions to support you at each step of your productivity maximisation journey.

Developing and managing such strategies requires contextualised insights delivered in real time, which is the essence of business intelligence. Whether you are creating innovative models of care, projecting your workforce requirements, or setting budgets, business intelligence tools should be at the centre of each of these functions.

Epicor’s latest eBook, The Aged Care Productivity Maximiser, discusses various customer experience and business intelligence best practices to assist Australian aged care organisations thrive during this transformational era.

Click here to download the eBook.