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Become a data-driven business or risk failure


Organisations that run the eCase enterprise software solution for health and social care enjoy a database that is in real-time, online and is not inhibited by archive based, data-blocking.

If you operate a residential aged care facility or a group of facilities and you’re not already on the road to becoming a data-driven business, then you’re at risk of failure. At best, you have a lot of catching up to do.

The royal commission has highlighted the importance of having fast access to accurate data. This has in turn put pressure on many aged care organisations to respond in timely and accurate ways. This is proving to be more difficult for some and not so for others.

So, what is the key differentiator between easy and difficult? Organisations that run the eCase enterprise software solution (by Health Metrics) for health and social care enjoy a database that is in real-time, online and is not inhibited by archive based, data-blocking.

At the royal commission level, the high integrity reporting in real-time is a peace of mind proposition. However, on a business as usual, day-to-day basis, eCase also offers the provider a compelling value proposition in terms of understanding compliance across the organisation; again, in real-time.

Day-to-day efficiencies are achieved via intelligent functionality that removes paper from operations. As facilities transform from paper tasks to digital equivalents, the provider and other stakeholders begin to gain insights into compliance and other things. Insights can be visual or numerical. Either way, it’s data that will enable decision making. That is, making the provider’s organisation a data-driven business.

Using eCase, care staff enter data at the point of care, rather than at a desktop computer at the end of their shift. All operational staff have the ambiguity of activities abstracted away. eCase’s Electronic Care Canvas (ECC) instructs staff by role, by activity and by shift, all the while leaving room for the human element.

All operational staff are compelled to respond to activities. Was it done or not? If not, why not? This provides for a framework where nothing is ever missed nor overlooked. To summarise, this spells accountability for all operational levels.

If the ECC is generating to-do activities, and the staff are responding in real-time, the corresponding curves (visible on business intelligence dashboards) become visual insights into the system-health of the operation. Essentially, the data tells the provider how compliant they are.

Health Metrics CEO Steven Strange says “decision support and business intelligence are not exclusively for executives. The aim of our software is to provide decision support for staff at every level. If I was a provider, I would look at our compliance dashboard every night before bed…as a non-clinician, I would have immediate insight into just how compliant my facilities are.”

Strange encourages aged care providers to get on the front foot.

“Don’t wait for the royal commission’s recommendations; work on improving systems and information flows now.”

Get on the road to becoming a data-driven business, as fast as you can.

Click here to book a demonstration of eCase.



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