Almost all residents say they feel safe and respected in their facility most or all of the time, but one in six report they sometimes or never like the food, according to the first annual resident experience report.
A home care provider that helps LGBTI clients get the services they need and an organisation that seeks to return indigenous people to their traditional lands have been recognised with awards from the Australian Aged Care Quality Agency.
Aged care providers need to implement strategies to better handle complaints from residents and their families as they transition to the single quality aged care framework, an industry conference has heard.
Alarm as Senate inquiry says it cannot be confident that catastrophic failures in Oakden facility not occurring elsewhere in Australia.
The Department of Health is hosting a live webinar for aged care service providers next week on the draft quality standards and updates to the My Aged Care gateway.
Aged care facilities are now being surveyed about infection control practices and vaccination rates during compliance monitoring visits, according to the sector’s quality regulator.
Aged care organisations could disclose performance issues in return for less intensive external assessment under proposals released by government.
The government has raised the prospect of a new national advocacy service for aged care clients, but the existing state-based agencies are being backed by key stakeholders in arguing for the status quo – with some improvements.
Aged and community care providers that are not delivering the wellness, reablement and restorative care approaches won’t be around in three to five years, the Active Ageing Conference 2015 heard last week.
Aged care providers and staff, consumers, family members and academics are encouraged to have their say on what constitutes quality in aged care, with the Australian Aged Care Quality Agency seeking input to inform the review of the standards.
The Federal Budget contained several changes to aged care policies and programs, from the opening up of the accreditation process to private operators to changes to the healthy ageing grants.
Nurses play a pivotal role in ensuring quality and safety in aged care and their omission from the recently appointed Aged Care Quality Advisory Council is “a great oversight,” according to Sue Macri, expert on aged care standards.
Six months after the Quality Agency assumed responsibility for quality in community care and some in the sector are still seeking proof it won’t simply impose a residential-based framework, while the agency says it acknowledges community care is different.
An upcoming special TV event will explore strategies for aged care staff, carers and families around knowing when and how to have a conversation about death with the person they care for.