Aged care organisations need to ensure the services they procure also meet the new quality standards, a provider’s head of procurement tells Australian Ageing Agenda.
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Resident experience analysis goes online
The quality commission has released a report detailing and analysing what consumers are saying about the quality of residential aged care services.
Updated resource targets better pain assessment
The Australian Pain Society has launched a new resource to help aged care workers better identify, assess and manage pain among residents.
Communication and engagement key to continuous improvement, says provider
Encouraging residents and their families to provide feedback on the organisation and having a consumer directed model of care are among the integrated approaches one provider is implementing to meet the new standards.
Royal commission told sector experiences ‘power imbalance’
A “significant” imbalance of power has made residents and home care recipients fearful of making complaints, the royal commission into aged care heard.
New self-assessment resource to measure against incoming standards
The aged care sector’s new independent regulator has launched a tool for providers to understand and assess their performance against the new quality standards.
Department updates quality advice to warn against chemical restraint
The Department of Health has updated the provider resource for the new aged care quality standards to include concerns about the inappropriate use of antipsychotic medications as a form of chemical restraint.
Bupa takes action following spate of sanctions
For-profit aged care provider Bupa is committed to taking action to meet the standards expected by its residents and the community, its interim chief operating officer tells Australian Ageing Agenda.
Works gets underway at aged care’s new quality regulator
The new independent Aged Care Quality and Safety Commission, which includes a single point of contact for all aged care queries and concerns, has commenced operation.
Unscrupulous home care operators on notice
The government will review whether it is necessary to tighten registration requirements for home care providers following allegations of price-gouging, non-compliance with standards and pushy sales techniques.
Legislation passes for new aged care watchdog
Aged care providers have welcomed the passage of legislation establishing the nation’s first independent Aged Care Quality and Safety Commission and say they will work with the new watchdog to uphold high standards of care.
Aged care quality and safety commissioner appointed
The Commonwealth Government has announced health sector leader Janet Anderson as the first commissioner of the aged care sector’s new quality regulator.
Workforce report recommends social change campaign for ‘undervalued workers’
The creation of a social change campaign to promote a workforce that currently feels “persecuted and undervalued” is among the recommendations of a key aged care workforce report released by the federal government.
Aged care regulation: lessons from England
Australia can take some lessons from England’s experience as it moves towards the establishment of a quality commission for aged care, an industry conference has heard.
