An educational video has been launched to help aged care services comply with the sector’s incoming quality standards.
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Home care providers to face consumer reporting
Consumer reporting for home and community-based aged care services is set to come into force in June.
Senate calls on government to respond to decade of aged care reviews
A Senate inquiry has recommended the federal government clarify that residential aged care providers ultimately hold a duty of care to all residents and that the quality commission has a similar responsibility for regulation.
Further consultation will inform new incident reporting scheme
The preparatory work for a new serious incident scheme for aged care announced in this week’s budget includes developing a consultation paper, further research and legislative amendments.
Surplus budget lacks relief for residential providers
The federal budget contains few surprises for the aged care sector with most measures previously announced and already allocated.
Proposed models for reporting incidents in aged care released
A government-commissioned report recommends a broader range of reportable incidents in aged care and outlines five options for a new serious incident scheme, three of which apply across all settings.
Working with suppliers key to meeting new standards with procurement
Aged care organisations need to ensure the services they procure also meet the new quality standards, a provider’s head of procurement tells Australian Ageing Agenda.
Resident experience analysis goes online
The quality commission has released a report detailing and analysing what consumers are saying about the quality of residential aged care services.
Updated resource targets better pain assessment
The Australian Pain Society has launched a new resource to help aged care workers better identify, assess and manage pain among residents.
Communication and engagement key to continuous improvement, says provider
Encouraging residents and their families to provide feedback on the organisation and having a consumer directed model of care are among the integrated approaches one provider is implementing to meet the new standards.
Royal commission told sector experiences ‘power imbalance’
A “significant” imbalance of power has made residents and home care recipients fearful of making complaints, the royal commission into aged care heard.
New self-assessment resource to measure against incoming standards
The aged care sector’s new independent regulator has launched a tool for providers to understand and assess their performance against the new quality standards.
Department updates quality advice to warn against chemical restraint
The Department of Health has updated the provider resource for the new aged care quality standards to include concerns about the inappropriate use of antipsychotic medications as a form of chemical restraint.
Bupa takes action following spate of sanctions
For-profit aged care provider Bupa is committed to taking action to meet the standards expected by its residents and the community, its interim chief operating officer tells Australian Ageing Agenda.
