Balancing increased flexibility in care delivery with objectivity in assessment will likely lead to challenges in transitioning to new quality standards, writes Steve Collier.
Aged Care Quality Standards
Aged care organisations need to ensure the services they procure also meet the new quality standards, a provider’s head of procurement tells Australian Ageing Agenda.
The creation of a social change campaign to promote a workforce that currently feels “persecuted and undervalued” is among the recommendations of a key aged care workforce report released by the federal government.
Legislation establishing new quality standards applying to all aged care providers has passed parliament.
Aged care providers need to implement strategies to better handle complaints from residents and their families as they transition to the single quality aged care framework, an industry conference has heard.