A home care provider says it was shocked to hear home support workers had turned up at a client’s house unidentified and ‘dressed like party girls’.
Aged care executives need to keep abreast of the Royal Commission as a matter of good governance, a conference has heard.
Residential aged care providers have reported more than 112,000 incidents of substandard care in survey responses to the aged care royal commission, the inquiry has heard this week.
The independent candidate for Wentworth, Kerryn Phelps has revealed that her son is an aged care worker who has experienced first hand the difficulties facing the industry.
The next public hearing of the aged care royal commission will focus on dementia and quality, safety and restrictive practices in residential aged care, the commission has announced.
The introduction of mandatory income-tested fees for home care would be positive for both the sustainability of the sector and for consumers, the aged care royal commission has heard.
The Royal Commission into Aged Care is a welcome development for many reasons including the opportunities it provides to reflect on the achievements as well as the oversights of the reforms in home care, Dr Beatriz Cardona writes.
A new report indicates a high level of consumer dissatisfaction with home care providers for overcharging, sending out inadequately trained workers and failing to communicate.
Teaching aged care services have failed to become core to Australia’s aged care system due to a lack of political will, writes Dr Kate Barnett.
Unspent home care funds are creating a “perverse incentive” for providers to spend the money inappropriately, the Royal Commission has heard.
The aged care royal commissioners already seem to be forming a view that the sector is complacent about change, and providers need to dispel that perception by being open and upfront, an industry conference has heard.
The royal commission has asked aged care provider peak Leading Age Services Australia about its record on advocating in the interests of residents.
The aged care royal commission has heard people are missing out on support and management after being diagnosed with dementia because of a breakdown in the referral process.
A royal commission into the disability service sector is likely to have many similarities with the current aged care inquiry, writes Rosemary Kayess.