Providers are taking almost half of clients’ home care expenditure to pay for administration and case management.
Residential providers need to use a consumer-directed model of care to meet the new quality standards, writes Mark Sheldon-Stemm.
Community based services are not able to fully meet the needs of people with dementia and their carers, a West Australian study has found.
Seven home care providers and more than 100 clients are piloting a “radical” self-management model which includes direct online access to financial information, hands-on involvement in sourcing care staff, the use of a home care debit card and access to a self-management consultant.
Consumer directed care is bringing about historic change in the way clients and providers of aged care services do business. But that’s just the beginning, an industry conference will hear.
Front line home care workers are concerned about the incoming generation of savvy, self-aware and demanding baby boomer clients and what this will mean for them under consumer directed care, research shows.
A three-year research project has developed a viable model for implementing consumer directed care in aged care facilities, writes Mark Sheldon-Stemm.
The disability funding arrangements for eligible aged care residents offer a preview of consumer directed care in the residential sector, writes Ross McDonald.
Researchers have developed what they hope will become a national, standardised tool to measure outcomes in community service provision under consumer directed care.
The home care sector has been “patchy” in adapting to the shift towards greater consumer control and many providers are resisting it, says the head of Australia’s peak advocacy body for older Australians.
The Australian Competition and Consumer Commission is undertaking a CDC aged care project with the aim of educating consumers about their rights under Australian Consumer Law.
Consumer directed care is about more than choosing what time to have breakfast or electing to have a glass of wine with dinner, writes Professor Marita McCabe.
Early experiences of CDC in Australia highlight the potential of the new system to exacerbate inequalities and the limits of the government’s consumer choice rhetoric in aged care, writes Dr Beatriz Cardona.
Communication between residents and care staff is vital to the success of consumer directed care in residential aged care, write Michelle Bennett, Marita McCabe and Elizabeth Beattie.