Residential providers need to use a consumer-directed model of care to meet the new quality standards, writes Mark Sheldon-Stemm.
consumer-directed-care
consumer-directed-care
Care services failing people with dementia, carers: study
Community based services are not able to fully meet the needs of people with dementia and their carers, a West Australian study has found.
Home care providers pilot ‘radical’ self-management model
Seven home care providers and more than 100 clients are piloting a “radical” self-management model which includes direct online access to financial information, hands-on involvement in sourcing care staff, the use of a home care debit card and access to a self-management consultant.
Beyond consumer directed care
Consumer directed care is bringing about historic change in the way clients and providers of aged care services do business. But that’s just the beginning, an industry conference will hear.
CDC and baby boomers a potent mix for future of home care
Front line home care workers are concerned about the incoming generation of savvy, self-aware and demanding baby boomer clients and what this will mean for them under consumer directed care, research shows.
CDC in residential care model tested
A three-year research project has developed a viable model for implementing consumer directed care in aged care facilities, writes Mark Sheldon-Stemm.
NDIS in residential aged care provides insight into how CDC might look: opinion
The disability funding arrangements for eligible aged care residents offer a preview of consumer directed care in the residential sector, writes Ross McDonald.
Call for national rollout of quality assessment tool
Researchers have developed what they hope will become a national, standardised tool to measure outcomes in community service provision under consumer directed care.
Home care providers accused of resisting change
The home care sector has been “patchy” in adapting to the shift towards greater consumer control and many providers are resisting it, says the head of Australia’s peak advocacy body for older Australians.
Boosting knowledge of consumer rights under CDC
The Australian Competition and Consumer Commission is undertaking a CDC aged care project with the aim of educating consumers about their rights under Australian Consumer Law.
Why CDC will underpin quality in residential aged care
Consumer directed care is about more than choosing what time to have breakfast or electing to have a glass of wine with dinner, writes Professor Marita McCabe.
New analysis identifies potential pitfalls of a consumer-driven market
Early experiences of CDC in Australia highlight the potential of the new system to exacerbate inequalities and the limits of the government’s consumer choice rhetoric in aged care, writes Dr Beatriz Cardona.
Trials of CDC in residential aim to bolster staff-resident relationships
Communication between residents and care staff is vital to the success of consumer directed care in residential aged care, write Michelle Bennett, Marita McCabe and Elizabeth Beattie.
The best way to help older people is to stop ‘telling’ and ‘fixing’
The way we communicate with seniors living in residential aged care or at home can either build or inhibit their capability, writes Lindsay Tighe.
