Also in this wrap: CarePage partners with Ageing Asia.
When do you say you’re sorry? Aged care providers have been warned against “throwing apologies out to the wind” when an adverse incident occurs as this could leave them legally liable.
To help aged care providers with the transition to the new quality standards, Julie McStay addresses key challenges they may face in this new column about quality conversations.
Also in this wrap: OneCare announces new facility manager; Hynes Legal appoints clinical consultant to aged care and retirement living team.
Also in this wrap: NewDirection Care appoints COO; Thomas Geer welcomes Arthur Koumoukelis as partner; and Hynes Legal appoints Helen Kay as associate director.
The Queensland Government’s new legislation aims to give a new retirement village resident greater clarity about the agreement they are entering into, writes Julie McStay.
Also in this partnership wrap: Alliance formed to bridge gap between clinical and legal compliance.
The legal issues arising from staff using social media to bully each other or reveal details of residents and families is increasingly confronting aged care managers, an industry lawyer says.
LEGAL: With the impending growth in home-based palliative care, it is essential that community care organisations have advanced care planning processes in place that are consistent with the law, writes Julie McStay.
In AAA online’s regular legal column, Julie McStay responds to a reader’s question: When will a provider’s duty of care override a consumer’s right to choose?
To help organisations and their leaders hear expert opinion on key issues, and to reflect the kinds of challenges and questions organisations are facing, Australian Ageing Agenda is launching a new regular online series – Ask the Lawyer.