Almost all residents say they feel safe and respected in their facility most or all of the time, but one in six report they sometimes or never like the food, according to the first annual resident experience report.
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nick-ryan
Royal commission leads to spike in complaints
Calls to the Aged Care Complaints Commissioner increased by 30 per cent following the announcement of the aged care royal commission, a government committee has heard.
Spirituality program recognised nationally
Residential aged and community care provider Catholic Healthcare has been recognised for its spiritual care program at Meaningful Ageing Australia’s national awards in Melbourne.
Senate backs call for overhaul of aged care oversight
Alarm as Senate inquiry says it cannot be confident that catastrophic failures in Oakden facility not occurring elsewhere in Australia.
Providers await detail on aged care quality framework
The release of new draft aged care standards brings a single quality framework one step closer, but despite a proposed mid-year start date there is still much unknown, including about a pilot underway.
National review of facility infection control underway
Aged care facilities are now being surveyed about infection control practices and vaccination rates during compliance monitoring visits, according to the sector’s quality regulator.
Resthaven and Bushland Health pick up prestigious awards
A wellness and reablement initiative and a nurse practitioner model for palliative care have been named as the inaugural winners of the National Innovation and Excellence in Aged Care awards.
Aged care to get new quality comparisons
Aged care facilities will be able to compare their accreditation performance against regional and national benchmarks under a new system coming online next month, the quality agency chief says.
Development of consumer questions to assess quality in residential aged care underway
The Australian Aged Care Quality Agency has engaged La Trobe University researchers to develop an interview tool for use with aged care residents as part of the accreditation process for facilities.
Quality Agency starts ‘new conversation’ on quality in aged care
Aged care providers and staff, consumers, family members and academics are encouraged to have their say on what constitutes quality in aged care, with the Australian Aged Care Quality Agency seeking input to inform the review of the standards.
Home care sector gets to know quality watchdog
Six months after the Quality Agency assumed responsibility for quality in community care and some in the sector are still seeking proof it won’t simply impose a residential-based framework, while the agency says it acknowledges community care is different.
Latest sector appointments
Nick Ryan appointed CEO of Aged Care Quality Agency; Richard Porter assumes acting CEO role at MHL as Doug Strain steps down.
New retirement village accreditation scheme
A new and independent scheme for retirement village standards has been launched by LASA Queensland, LASA and ACSA
Forget Gordon Gecko – it’s just good sense
Aged Care Queensland’s CEO, Nick Ryan, has weighed in on the industry association merger debate with a newcomer’s perspective
