In the week that aged care formally transitioned to a consumer-directed approach, we profile home care trailblazer Sue Mann, who has spent three decades progressing such a model.
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More choice for consumers, new challenges for providers
Operators have to adapt their business models quickly to meet the next round of reform in community care but the changes will not automatically mean less red tape for providers or more choice for consumers, especially in a rationed system, providers say.
