Consumer reporting for home and community-based aged care services is set to come into force in June.
Tag Archives | yvonne-wells
The quality commission has released a report detailing and analysing what consumers are saying about the quality of residential aged care services.
Using tools to measure client and carer outcomes improves goal setting and encourages more meaningful conversations with service users, a pilot project evaluating the active service model in Victoria has found.
The Australian Aged Care Quality Agency has engaged La Trobe University researchers to develop an interview tool for use with aged care residents as part of the accreditation process for facilities.