Digital exclusion: a new form of ageism?

In 2019, the slogan “OK Boomer!” took the internet by storm. This catchphrase gained popularity because it tapped into a common sentiment among the young that the older generation were holding back progress because of their lack of digital awareness and old-fashioned ideas.

Obviously, the younger generation saw little hope for its predecessors, but the problem now goes beyond intergenerational disdain. As the world becomes increasingly digitised, the older generation will be left behind in the workplace, in social inte...