Care technology companies Hayylo and Umps have joined forces to integrate their technologies and enable care providers to adapt to the new Support at Home program.
The partnership brings together Hayylo’s purpose-built care service platform with Umps Link, a new smart home and personal alarm technology. Care insights generated by the Umps Link will be available natively in the Hayylo platform, enabling care providers to embed this information into their operating model.
“Our goal has always been to help teams, customers, families, and the wider community networks reach each other easily. Therefore, we are always investing in enabling our customers through an eco-system of partners that can deliver more capabilities to support care teams in their delivery of services across our communities,” said Hayylo CEO Greg Satur.
“Umps, being a leading next-gen solution, can complement our customers by allowing them to understand more about what’s happening in the home and provide a simple channel for clients to engage with their providers digitally.”
Hayylo customers will be able to engage clients directly through the Umps Link Hub, opening a new communication channel that doesn’t rely on people to answer their phone or check an SMS.
“We are working closely with care providers as they prepare for Support at Home, and as new guidelines are made available about the implications on service models,” said Umps CEO Adam Jahnke.
“Our partnership with Hayylo means that Hayylo and Umps customers will be able to build efficient workflows on top of our real-time insights. Ultimately, this will lead to better care outcomes and less waste.”
Main image: Umps Link