Victorian aged care software vendor Health Metrics has launched a new cloud-based application that helps residential aged care homes facilitate video consultations for residents.

The new solution, eCase Telehealth, allows aged care residents to have ongoing medical consultations and stay in touch with their loved ones via video.

The software comes in response to measures in place to restrict visitors to aged care facilities to help stop the spread of coronavirus (read more here).

It allows aged care providers to manage many of their facility activities remotely.

Doctors, allied health professionals and pharmacists can also use the application for resident consultations and meetings with staff.

There is also potential for multiple users to be online at the same time, such as a resident, staff member and the doctor or pharmacist, during medication administration.

Features include high definition video conferencing, real-time monitoring, chat messaging, screen and file sharing, calendar integration and major browser support.

Steven Strange

Health Metrics CEO Steven Strange said fast solutions were required during these challenging times.

“We are offering two months of free integrated eCase Telehealth functionality for our user base and also for others in the industry.

“With no obligations and no contracts,” Mr Strange said.

“We understand there is a major need for this technology right now in our industry and we want to make it as uncomplicated as possible,” he said.

He said eCase Telehealth utilises the CollabCare TeleConsult platform, which is designed specifically for clinicians and provides virtual health centric tools.

CollabCare Teleconsult features high-level security, best practice data handling, secure socket layers and layered data encryption.

The eCase Telehealth application is compatible with all devices.

Have you recently launched a product or service for the aged care sector? Send us the details and an image to

Join the Conversation


Leave a comment

Your email address will not be published.